Your donor data, protected
Enterprise-grade security with transparent AI you can trust. Your data is never used to train public models.
Security built into every layer
From data handling to AI outputs, security is foundational to DonorMind AI.
Data Isolation
Each organization's data is completely isolated. No cross-tenant access, ever.
PII Detection & Redaction
Automatic detection of sensitive information (emails, phones, SSNs) with configurable redaction.
Prompt Injection Protection
Built-in guardrails prevent malicious prompts from manipulating AI outputs.
Toxicity Filtering
AI outputs are screened for inappropriate content before delivery.
Hallucination Detection
Automated checks flag AI outputs that may contain fabricated information.
Complete Audit Logs
Every request, response, and user action is logged with correlation IDs for full traceability.
No black boxes. Clear reasoning for every prediction.
Every prediction in DonorMind AI comes with SHAP-based explanations showing exactly which factors contributed to the score. Staff trust what they can understand.
- Feature importance for every prediction
- Decision explanations in plain language
- SHAP integration for model transparency
- No hidden algorithms
Your data stays yours
We never use your donor data to train public AI models. Period.
What we do
- Keep your data isolated and encrypted
- Process data only for your organization's use
- Delete data when you ask us to
- Provide full data export on request
- Maintain complete audit trails
What we never do
- Use your data to train public models
- Share data across organizations
- Sell or monetize your donor information
- Allow cross-tenant data access
- Store data longer than needed
Choose how your data is hosted
From managed cloud to on-premise, deploy DonorMind AI the way that fits your needs.
Managed Cloud
Our hosted solution on secure infrastructure. Best for most nonprofits.
Best for: Most nonprofits
- Fireworks.ai infrastructure
- Data isolated per organization
- No customer data used for training
- Automatic updates and maintenance
- SOC 2 Type II compliant infrastructure
Private Cloud
Dedicated infrastructure in your preferred cloud provider.
Best for: Organizations with cloud requirements
- AWS, Azure, or GCP deployment
- Dedicated resources
- Your cloud account
- Custom network configuration
- VPC isolation
On-Premise
Full control with deployment in your own data center.
Best for: Highly regulated organizations
- Deploy on your servers
- Air-gapped option available
- Full data sovereignty
- Custom security controls
- No external dependencies
Built for compliance-conscious organizations
DonorMind AI is designed to help you meet regulatory requirements.
Questions about security?
Our team is happy to discuss your specific security requirements.